Privacy Policy

1. About this Privacy Policy

Effective date: 15 December 2022.

Our Privacy Policy was last updated on 7 Januari 2023.

This policy is effective during the usage of your account on any device with LoopTas.

At LoopLoyals B.V., the makers of LoopTas, we aim to provide you with the best way to reflect and to be reflected, in order to acquire personal and team gains in an organization.

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

From time to time, new or additional services are made available. These are also subject of this Privacy Policy, unless specified differently at the launch.

2. Interpretation and Definitions


The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.


For the purposes of this Privacy Policy:

  • “Account” means a unique account created for You to access our Service or parts of our Service.
  • “Application” means the software program provided by the Company downloaded by You on any electronic device, named LoopTas
  • “Company” (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to LoopLoyals
  • “Country” refers to the Netherlands
  • “Cookies” are small files that are placed on Your device, mobile device or any other device by an application, containing the details of Your details of usage in that application among its many uses.
  • “Device” means any device that can access the Service such as a computer, a cell phone or a digital tablet.
  • “Personal Data” is any information that relates to an identified or identifiable individual.
  • “Service” refers to the Application.
  • “Usage Data” refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
  • “You” means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

3. GDPR (AVG) Principles

The Company complies with the principles of GDPR. The six overall principles are:

  • Lawfulness, fairness, and transparency
  • Purpose limitation
  • Data minimisation
  • Accuracy
  • Storage limitation
  • Integrity and confidentiality

Your privacy and security is of the utmost importance to Us. We will always follow these principles.

The underlying table explains the following:

  • Your rights
  • Circumstances in which they are applicable
  • How You can execute them

It is your right…


To be informed
te be informed about the personal data of You that We collect and how process that personal data.
We inform U:
  • through this privacy policy
  • by answering your questions and requests when you
To have Access
to request the personal data that We keep from You that We process.
When you would like to receive a copy of Your personal data that We store at LoopTas, you can request this by:
You will then receive a copy of Your personal data within the period stated in the AVG. Your personal data will then be sent to the emailaddress with which you made the request.
to request that We change or update when these are not correct or not complete.
You can change your personal data
to request that We delete certain personal data.

There are situation in which LoopTas can not erase Your personal data, for example, when:

it is still mandatory to process the data for the goal for which they were collected;LoopTas’ interest in using the data outweighs your interest in having it deleted. For example, when we need the data to protect our services against fraud;LoopTas has a legal obligation to keep the data;LoopTas needs the data to establish, exercise or defend legal claims. For example, if there is an unresolved issue regarding your account.
  • in the LoopTas app in the section: ‘More’it is still mandatory to process the data for the goal for which they were collected;
  • LoopTas’ interest in using the data outweighs your interest in having it deleted. For example, when we need the data to protect our services against fraud;
  • LoopTas has a legal obligation to keep the data;
  • LoopTas needs the data to establish, exercise or defend legal claims. For example, if there is an unresolved issue regarding your account.
There are multiple ways to erase your personal data at LoopTas.
  • You can remove your purchases bags from Your Account.
  • You can remove uploaded receipts from Your profile in the app.
  • At all times,  get in contact with Us to erase your personal data.
request that we stop processing all or part of your personal data.

You can do this if:
  • your personal data is incorrect;
  • our processing is unlawful;
  • we do not need your data for a specific purpose;
  • you object to our processing and we are in the process of reviewing your objection request. Please see the “Objecting” section below.

You may request that we temporarily or permanently stop this processing.

You can only exercise the right to restrictions by contacting Us
object to our processing of your personal data.

To exercise your right to object, you can:
To exercise your right to object, you can:
  • get in contact with Us

4. Personal Data which we collect from you



Personal Data
Personal data We need to create Your LoopTas account and allow You to use the LoopTas Service

The data may include your:
  • e-mailaddress
  • password
  • first name
  • last name
  • phone number
  • date of birth
We receive this information from you, for example through the registration form or when you update your account on the account page.
Usage Data
Personal data about You that is collected and processed when You access or use the LoopTas Service.

A number of different categories of these have been created. These are shown in bold below with a following description.

Information about how You use the LoopTas Service.

Examples are:
  • Your actions with the LoopTas Service (including date and time), such as:
  • Your collection of bags
  • Your reuse history of bags
  • Your purchase history of Vouchers
Your technical data
  • information about the devices you use, such as
  • device-ID’s
  • language
  • operating system
  • application version LoopTas

5. Usage of Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service, including to monitor the usage of our Service.
  • To manage your Account: to manage Your registration as a user of the Service, to make you able to log in to your account, use your account to use the app as You.
  • To give you the benefits you are eligible for by using the LoopTas-service.
  • To contact You: To contact You by email as means of electronic communication in case of security updates when they require your action, or when responding to one of Your requests. Additionally, to contact You by phone. Enrollment for this contact has to be explicitly enrolled for.
  • To manage Your requests: To attend and manage Your special request to Us.

6. Retention of Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

7. Legal Basis

Safety and Security

We use information about You to verify accounts. To monitor fraudulent activity and to identify violations of Service policies.

Protect our legitimate business interests and legal rights

Where required by law or where we believe it is necessary to protect our legal rights, interests and the interests of others, we use information about you in connection with legal claims, compliance, regulatory, and audit functions, and disclosures in connection with the acquisition, merger or sale of a business.

With your consent

We use information about you where you have given us consent to do so for a specific purpose not listed above. For example, we may publish testimonials or featured customer stories to promote the Services, with your permission.

8. Children’s Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

9. Disclosure of Your Personal Data

Law Enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency)

10. Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page. We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy, You can contact us: